Frequently Asked Questions (FAQs) - Costyle Leather
Please note that the information provided in the FAQs is subject to change, and we recommend visiting our official website for the most up-to-date and comprehensive details. Our team at Costyle Leather is dedicated to ensuring you have a seamless and delightful experience with us, and we are always ready to address any queries or requests you may have. Happy shopping with Costyle Leather!
Costyle Leather is a renowned brand offering a curated collection of premium leather products. We specialize in crafting exquisite leather bags, wallets, belts, and accessories that embody sophistication and timeless elegance. Our commitment to superior craftsmanship and quality materials sets us apart, making Costyle Leather the ultimate destination for luxury leather goods.
Our products are meticulously handcrafted by skilled artisans in our state-of-the-art workshops. We take great pride in preserving the art of leathercraft and ensure that each piece is crafted with passion, precision, and attention to detail.
At Costyle Leather, we use only the finest-grade genuine leather sourced from reputable tanneries. Our dedication to quality ensures that each product showcases the natural beauty and durability of the leather, promising a long-lasting and luxurious experience.
Yes, we believe in personalization and offer customization options for many of our products. You can select from various color choices, add personalized engravings, or even create a completely bespoke piece to suit your unique taste and style.
To ensure your leather products maintain their beauty over time, we recommend following our leather care guide. Proper maintenance includes keeping them away from direct sunlight and water, and using leather conditioning products to retain their suppleness and luster.
We offer a 7-days return policy, giving you ample time to evaluate your purchase and return it if needed. To be eligible for a return, the product must be unused, in its original condition, and with all the tags and packaging intact. For more details, please refer to our Return Policy.
Costyle Leather accepts a wide range of payment methods, including major credit cards, debit cards, mobile wallets, and online payment platforms. Additionally, for select regions, we provide the option of cash on delivery for your convenience.
We prioritize the security and privacy of our customers' data. Our website employs encrypted payment gateways and other security measures to protect your personal and payment information. Your data is handled with the utmost confidentiality and stored securely in accordance with industry standards.
Yes, once you complete your purchase, you will receive an order confirmation email with tracking details. You can use this information to monitor the status of your order until it reaches your doorstep.
Our dedicated customer support team is available to assist you with any inquiries or concerns. You can reach out to us via email, phone, or our contact form on the website. We are committed to providing prompt and helpful assistance to ensure a satisfying shopping experience.
Yes, we offer international shipping to various destinations worldwide. Shipping costs and delivery times may vary depending on your location. For specific details, please refer to our Shipping Policy or contact our customer support team.
We take pride in the quality and craftsmanship of our products. We offer a limited warranty on manufacturing defects. Please refer to our Warranty Policy for more information on the coverage and terms.